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User account Buying Selling International auctions

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  1. Huutokaupat.com Help Center
  2. Buying

Buying

Finding items

  • How do I search for items and how does the search work?
  • How do I create or delete a search alert?
  • How do I add an item to my watchlist and get a text message reminder?
  • Where can I find information about an item during the auction?
  • What messages does Huutokaupat.com send at different stages of the auction?
  • Where can I see if the item's price includes VAT?

Placing a bid

  • Bidder Responsibilities
  • How do I make an offer / bid?
  • What do starting price and minimum increment mean?
  • What does a reserve price mean?
  • How does the automatic bidding system work?
  • Cancelling a Bid in an Ongoing Auction

After the auction ends

  • When will I know if the seller accepts my offer?

Payment

  • How do I get the payment details for an item?
  • Can the item be paid for directly to the seller?
  • How do I pay for an item by bank transfer?
  • Can a buyer get an extension for payment?
  • How do I print an invoice for my company?
  • Buying an item abroad: How do I apply for a VAT refund?

Buying a vehicle

  • How do I register a vehicle I have won in my name?

Shipping and collection

  • When will the item be delivered?
  • When can I pick up the item?

Receipts and documents

  • Where can I find a receipt for an item I purchased?
  • How do I get a receipt for a payment in the company's name?

Feedback, claims & cancellations

  • How can I leave feedback?
  • Can I cancel the purchase of an item I won as a private individual?
  • How can I file a complaint about an item?

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