This guide explains the automatic messages Huutokaupat.com sends to the seller and buyer at various stages of the auction.
ℹ️ It is recommended to follow the progress of the auction both by logging into the service and by checking the emails you receive.
Also check your spam and promotions folders if you cannot find a message sent by Huutokaupat.com in your email.
✅ When the highest bid is surpassed
- If the buyer’s highest bid is surpassed, Huutokaupat.com sends an automatic email about it.
- The message is sent to the buyer whose bid was surpassed in the bidding competition.
✅ When the auction ends
When the auction ends:
- the seller receives notification of the auction’s conclusion
- the buyer with the highest bid is informed that they have won the auction
✅ When the seller accepts or rejects the bid
If the highest bid is accepted
When the seller accepts the highest bid:
- the buyer automatically receives payment instructions
- the seller is informed about the progress of the transaction
If the highest bid is rejected
If the seller rejects the highest bid, the buyer receives an automatic email about it.
✅ When the item has been paid for
When the buyer has paid for the item and the payment has been recorded by Huutokaupat.com:
- the buyer receives a confirmation of the sale
- the seller receives a confirmation of the sale
✅ Payment reminders
If the buyer does not pay for the item within the payment period:
- the buyer receives an automatic payment reminder
- the seller is notified of the payment delay
Reminder messages are sent until the item is paid for or the auction is canceled.