Customer service info and opening hours

Chat  

  • Open 24/7
  • You can open the chat by clicking on the green chat icon at the bottom right of our site. Please note that you must allow cookies for the chat to work. Please log in to our service before starting the chat and write down the possible auction number. This way we can take care of your matter faster. Our Kalevi bot helps with many questions even outside of opening hours and, if necessary, directs your contact request to our customer service!


WhatsApp

  • Open Mon-Fri 8-20, Sat-Sun 12-20, weekend opening hours apply on public holidays
  • tel. +358 46 9731957
  • Please send a WhatsApp message from the phone number you have entered as your contact phone number in our service. Please also indicate a possible auction number in your message so that we can serve you in the best possible way. If your phone number has changed, you can update it by logging in here.


E-mail 

  • Open Mon-Fri 8-20, Sat-Sun 12-20, weekend opening hours apply on public holidays
  • asiakaspalvelu@huutokaupat.com
  • For data protection reasons, contact us from the same e-mail is your username in the service and please state the possible auction number in your message. This way we can serve you faster and we can answer your questions individually.


Phone

  • Open Mon-Fri 9-17, closed on weekends and on public holidays 
  • tel. 09 4241 3200 (mpm/pvm)
  • Please call us from the phone number that you have entered as your contact phone number in our service and indicate the possible auction number so that we can serve you in the best possible way. If your phone number has changed, you can update it by logging in here.


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