Opening Hours
Messages:
- We aim to respond within one business day.
Phone Service:
- Available on weekdays from 9 AM to 5 PM, closed on weekends and public holidays.
- We use a callback service. Kindly place only one call — we will return your call as soon as possible.
Exceptional Opening Hours:
April 23, 2025: Phone service available from 9 AM to 1 PM
May 8, 2025: Phone service closed
Chat
The chatbot is available 24/7, every day of the year. Please log in to our service before starting the chat and mention the auction number, if applicable, in your message. This will help us handle your matter more quickly. You can open the chat by clicking the green chat icon in the bottom right corner of the page. To use the chat, you need to enable cookies.
Contact form
You can easily reach us via our contact form. First, log in to Huutokaupat.com, then go to the Oma sivu section and select Ota yhteyttä. Please remember to include the auction number in your message, if applicable.
WhatsApp, +358 (0) 4697 31957
E-mail, asiakaspalvelu@huutokaupat.com
Phone, +358 (0)9 4241 3200 (mpm/pvm)
When Contacting Us
- To ensure we can identify you, please always contact us using the contact information saved on your Huutokaupat.com user account. If your contact details have changed, you can update them while logged in on the Oma sivu section.
- When writing to us or calling, please include or have ready the auction number related to your inquiry.
- We process messages in the order they are received, so please send only one message per topic.