Huutokaupat.com complies with the EU Digital Services Act (DSA) to ensure a safe and reliable marketplace. If you have received a moderation notice and the content you created or access to your account has been restricted, the reason may be related to the DSA. Carefully read the instructions you received by email to resolve the situation.
At Huutokaupat.com, it is important to us that our community is a safe, transparent, and reliable place for every user. As part of this work, we comply with the EU Digital Services Act (DSA).
If you have received a notice from us about restricting your content (an item, listing, or user account) or about another moderation action, this article explains what it means in practice and what you can do.
What is the Digital Services Act?
The Digital Services Act regulates online intermediary services and platforms, such as marketplaces, including Huutokaupat.com. The main objective of the Act is to prevent illegal and harmful activity online and combat abuse. The Digital Services Act increases transparency and improves the safety of marketplaces.
Mezzoforte (the operator of Huutokaupat.com) monitors compliance with the Act and our common terms of use, and ensures that trading is fair and safe for everyone.
Why did I receive a moderation notice?
We understand that receiving such a notice can come as a surprise. The objective of the Digital Services Act is to protect all users and ensure a fair marketplace. For this reason, we may have to restrict the visibility of an item, your use of your account as a customer, or make other changes if:
- The content does not comply with our terms of use or community rules.
- The content violates the law or regulations.
- We have received a substantiated report about deficiencies in the content.
What can I do?
We want to help you resolve the situation smoothly:
- Carefully read the email you received: We have sent you a message explaining the reason for the moderation and which content it concerns.
- Follow the instructions in the email. The message includes instructions on how you can resolve the situation.
- Exercise your right to appeal: If you believe that we have made a mistake, you have the right to appeal the decision. Instructions for submitting an appeal can be found in the same email message.
More information
You can read more about the Digital Services Act on the European Commission's website: Digital Services Act.
Contact point for authorities
Are you an authority and would you like to contact Huutokaupat.com about matters related to the application of the Digital Services Act (EU) 2022/2065? You can find the contact point information for authorities at https://mezzoforte.fi/fi/dsa/.