As a bidder on Huutokaupat.com, you are obligated to use the service responsibly, keep your contact information up to date, protect your account credentials, and review the item before bidding. Making an offer commits you to purchase, payment must be made within one business day, and pickup must be arranged promptly. If you wish to exercise the right of withdrawal, you must notify customer service; simply not paying is not sufficient.
This guide explains the responsibilities of bidders on Huutokaupat.com.
Basics
- Use the service in good faith and at your own responsibility
- Keep your contact details up to date (email, phone number, and address) via My Page → User Account
- Take care of your credentials and password, as you are responsible for bids made with your account
- Your username is personal, and participating in auctions on behalf of a user banned from the service is strictly prohibited
Before You Bid
- Carefully review the item and its information before making an offer
Making an Offer
- The highest offer is binding; by making an offer, you commit to purchasing the item
- Participating in auctions without the intention to purchase is prohibited
Payment and Pickup
- The won item must be paid for within one (1) business day after the auction ends or the offer is accepted
- Arrange pickup of the item promptly after confirmed payment
Right of Withdrawal
- If you want to exercise the right of withdrawal under consumer protection law, notify Huutokaupat.com customer service
- Simply failing to pay does not constitute a valid withdrawal notice
In Summary
Using the service is smooth and pleasant when you:
- Review the item before placing a bid
- Pay for the items you win on time
- Arrange pickup promptly after payment
- Behave respectfully and appropriately
Here you can find both the terms of service and the auction terms.